Jewellery Theme

Refund, Return & Cancellation Policy

Thank you for shopping with us. Please read this policy carefully before placing an order.

Order Cancellation

Orders can be cancelled only before they are dispatched.
Once the order has been shipped, cancellation requests will not be accepted.
To request cancellation, please contact us immediately after placing the order.

Returns Policy

Due to the nature of attar and fragrance products, returns are not accepted once the product has been opened or used.
Returns are accepted only if the product received is damaged, defective, or incorrect.
Any return request must be raised within 48 hours of delivery with proper images or video proof.

Refund Policy

Once the returned product is inspected and approved, the refund will be processed.
Refunds will be issued to the original payment method used during checkout.
Refund processing may take 5–7 business days, depending on the payment gateway or bank.

Non-Refundable Situations

Change of mind or dislike of fragrance.
Slight variations in fragrance due to personal preference.
Products damaged due to misuse or improper handling.

Shipping Damage

If the package appears damaged at the time of delivery, please do not accept it or record a clear unboxing video. This will help us resolve the issue faster.